3.4 Years of experience in Production/Application support with good knowledge in
UNIX/LINUX and Oracle database (SQL), and Telecom domain SAP BO, STAM,
B2B Web Method, SAP Application ,TLE , SQL Developer. Presently working with
CAPGEMINI Pvt .Ltd as an Associate consultant.
Hands on experience with Windows XP, 7,8,10, Linux, VMWare, Toad, and Putty.
Prepare release document with relevant input for deployment in Production team.
Provide customer support and assistance in issue, analyzing and troubleshooting deployment issues in a timely manner.
Troubleshooting performance issues reported by application product team.
Monitoring the CPU usage, IO statistics & health checkup to identify any OS level performance.
Taking care of all other daily routine tasks like creating users, reset password and privilege.
Perform date analysis, testing, debugging, audits, disaster recovery and problem solution.
Interacting with clients and managing services to desired needs, like deployment CR’s and any other planned activity.
Provide L2 support for all raised issue related to application performance until customer closure.
Timely health’s checkup of processes and generate reports as per requirement.
Interacting with developers and brief the issue to make sure that they have understand.
Understanding client requirement, working on detailed documentations with minimum iterations for providing product team with relevant information.
Interacting with developers and brief the issue to make sure that they have understand.
• Understanding client requirement, working on detailed documentations with minimum
iterations for providing product team with relevant information.
• Current role as SME provides service to the client according to SLA agreement.
• Responsible for resolving the problem in Java-based Applications on daily basis.
• Scheduling new and Monitoring Business Intelligence reports.
• Monitor the ST worldwide B2B transactions through B2BWebMethod and other EDI
tools.
• Doing follow-up with B2B trading partners for failed transactions, and certificates.3.4 Years of experience in Production/Application support with good knowledge in UNIX/LINUX and Oracle database (SQL), and Telecom domain SAP BO, STAM, B2B Web Method, SAP Application ,TLE , SQL Developer. Presently working with CAPGEMINI Pvt .Ltd as an Associate consultant. Hands on experience with Windows XP, 7,8,10, Linux, VMWare, Toad, and Putty. Prepare release document with relevant input for deployment in Production team. Provide customer support and assistance in issue, analyzing and troubleshooting deployment issues in a timely manner. Troubleshooting performance issues reported by application product team. Monitoring the CPU usage, IO statistics & health checkup to identify any OS level performance. Taking care of all other daily routine tasks like creating users, reset password and privilege. Perform date analysis, testing, debugging, audits, disaster recovery and problem solution. Interacting with clients and managing services to desired needs, like deployment CR’s and any other planned activity. Provide L2 support for all raised issue related to application performance until customer closure. Timely health’s checkup of processes and generate reports as per requirement. Interacting with developers and brief the issue to make sure that they have understand. Understanding client requirement, working on detailed documentations with minimum iterations for providing product team with relevant information. Interacting with developers and brief the issue to make sure that they have understand. • Understanding client requirement, working on detailed documentations with minimum iterations for providing product team with relevant information. • Current role as SME provides service to the client according to SLA agreement. • Responsible for resolving the problem in Java-based Applications on daily basis. • Scheduling new and Monitoring Business Intelligence reports. • Monitor the ST worldwide B2B transactions through B2BWebMethod and other EDI tools. • Doing follow-up with B2B trading partners for failed transactions, and certificates.
- Top skills
- SAP BusinessObjects • web method • codex • Red Hat Linux • ORACLE SQL 11G